Curtis did an excellent job in identifying the problem and providing a couple solutions. We discussed both and came to a mutual agreement, rather than him explicitly saying this is the only option and charge excessive amount. Curtis was very easy to talk to; even though I had lots of questions he was very professional throughout. He was prompt to the appointment, although I forgot about the time, he reached out and waited until I arrive. I would highly recommend their services for your plumbing needs!
Plumbers in Australia have licensing requirements that differ from state to state but it is generally accepted a 4-year apprenticeship with a further minimum experience of 2 years (6 years total) and a further curricular requirement as a benchmark for licensing. Licensed plumbers are also expected to maintain minimum relevant training requirements to maintain their plumbing license