Curtis did an excellent job in identifying the problem and providing a couple solutions. We discussed both and came to a mutual agreement, rather than him explicitly saying this is the only option and charge excessive amount. Curtis was very easy to talk to; even though I had lots of questions he was very professional throughout. He was prompt to the appointment, although I forgot about the time, he reached out and waited until I arrive. I would highly recommend their services for your plumbing needs!
Another way to avoid a service call from your plumber is to make sure the outside faucets are turned off in the winter and make sure you disconnect the outside hoses. You need to shut the water off from the inside. Then, open the valve on the outside to let the water that’s in there drain out—you switch both of them to the opposite direction so one is always closed and one is always open. We have to fix tons of these in the spring mostly because people leave their outside hoses connected and they freeze up. The repair could cost $100-$200 or more. Another tip would be if you’re going away for any length of time, like on vacation, turn off your water. If on any of those days the temperature drops below freezing, have someone check in on your house. I’ve been called to homes where the family returned from vacation, and there was water flooding out from the front door.
Jump up ^ "II. The Plumbers". The Atlantic. Retrieved 17 September 2013. In the early evening of June 17, 1971, Henry Kissinger held forth in the Oval Office, telling his President, and John Ehrlichman and Bob Haldeman, all about Daniel Ellsberg. Kissinger's comments were recorded, of course, on the hidden White House taping system, and four years later, a portion of that tape was listened to by the Watergate Special Prosecution Force, which was then investigating the internal White House police unit known as the Plumbers.